<aside> 🔑 Highlights

• Boosted community response rate by 20% year over year through effective communication and engagement strategies.
• Effectively managed and implemented community-driven strategies, resulting in a 40% increase in community memberships.
• Implemented new processes resulting in a 25% increase of our CSAT score.
• Developed and executed a successful bi-weekly events strategy, achieving a 30% increase in attendance rates month-over-month.
• Introduced community documentation and training programs to streamline the internal onboarding process, resulting in a more efficient and effective workflow.
• Successfully managed over 30 channels within the SuperHi community ecosystem. </aside>

Project Highlights

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